By applying to enrol, you agree to the rules and regulations of the National Opera Studio and the terms and conditions stated here. Please ensure that you have read and understood the terms and conditions before enrolling.

 

Joining the course

Within one week of receiving your payment, we will send you an email with a Booking Form. This form will be reviewed by NOS, after which we will confirm your place.

 

Rescheduling

The NOS reserves the right to make any changes to course content at any point. It may be necessary, on occasion, to alter scheduling during the course (if, for example, a coach is ill). We try to keep this to a minimum and will do our best to provide notice of any changes. Please note we are not able to accommodate N/A requests during NOS short courses. If you are unable to attend any portion of the course, the NOS is under no obligation to rearrange the schedule or reorganise missed sessions.

 

Cancellation by NOS

The NOS reserves the right to cancel a course. If this occurs, we will refund your course fee in full.

 

Cancellation by you

All cancellation requests must be made in writing to [email protected]. Refunds should be received within 10 working days where applicable.

 

Notice Period	Refund	Charges
Within 14 days of booking	Full refund (minus transaction cost)	Transaction costs
After 14 days of booking	75% of course fee	25% of course fee
Within 42 – 15 days before the start of the course	50% of course fee	50% of course fee
Within 14 days before the start of the course	No refund	Full course fee

 

Bookings made within 42 days of the start of the course will only have a 48-hour period of being fully refunded (minus any transaction fees) before switching to the standard terms of cancellation (a 50% course refund within 42 – 15 days before the start of the course and no refund within 14 days of the start of the course).

 

If you opt for a repayment plan, any refunds for cancellations will depend on what payment has been made by the point of cancellation. The policy will follow the same dates and rates as above, so, as an example, if you have only paid 50% by the time of cancellation 40 days before the start of the course, then no refund will be due.

Health and safety

All participants must comply with NOS Health & Safety regulations and must take care at all times to ensure their own safety as well as that of their fellow participants. Personal belong­ings are the responsibility of participants and the NOS cannot be held responsible for loss of personal items. No insurance is provided.

 

Observing sessions

Persons who are not enrolled on NOS short courses are not allowed to observe sessions, apart from specific showcase performances at the end of each course. Members of NOS Staff and coaches may observe group or “masterclass” sessions during NOS short courses.

 

Recording / filming

Participants on each short course will agree to observe the National Opera Studio guidelines with regard to photography and filming. These will be provided once your application form is returned.

 

Crediting “National Opera Studio” or “NOS” in CVs, biographies or public articles

Participants enrolled on NOS Short Courses should not use the expression “trained at (the) National Opera Studio” (or any such statement) on their CVs, biographies or any public arti­cles. Participants may use the term “National Opera Studio Short Course”.

 

Declaration

By applying to enrol on a National Opera Studio short course, you agree that you have read and understood the terms and conditions above including the refund policy. You agree to the NOS processing personal data contained in the enrolment form, or other data which the NOS may obtain from you or other people whilst you are a participant, for purposes connected with your studies, your health and safety or for any other legitimate reasons.